8ik88 is clear about the data we hold on your account, how it is used within the platform, and what choices you have. Access to this platform depends on your local law and eligible regions.
Account data clarity
bKash, Rocket, Upay context
Your right to review
Support contact on file
POLICY POSTURE
How 8ik88 Handles Your Personal Data
When you open an account on 8ik88, we collect the information you submit during registration: your name, email address, contact number and the payment method you choose to link — whether that is bKash, Rocket or Upay. We also log device and session data automatically when you browse the platform, including IP address, browser type and the pages you visit. This data serves two purposes: keeping your account functional and secure, and meeting the compliance obligations that apply in the regions where 8ik88 operates. We do not sell your personal data to third parties. Where we share data — for example with payment processors handling bKash or Rocket transactions — it is limited to what those processors need to complete your transaction. We retain account data for as long as your account remains active and for a further period as required by applicable law. You may request a summary of the data we hold at any time through the support route listed at the bottom of this page. Any access to this platform, and the data practices that follow, are subject to your local law and the eligible regions in which 8ik88 operates.
bKash
Rocket
Upay
Account email
Device session data
WHAT THIS COVERS
Where This Policy Applies
Account Access
This policy covers data collected when you create or log into your 8ik88 account, including the email, phone number and wallet details you submit. It applies to every sign-in session regardless of device.
Wallet Transactions
Deposit and withdrawal actions via bKash, Rocket or Upay generate transaction records tied to your account. This policy governs how those records are stored and who can access them within the platform.
Site Content and Browsing
Pages you visit, games you open and time spent in the lobby are logged as session data. This helps us understand how the platform is used but does not link your browsing to third-party advertising networks.
Third-Party Services
External links, payment gateways and any service operating under its own domain fall outside this policy. Their data practices are governed by their own terms, which we do not control or speak for.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have real, actionable choices about the data tied to your account. You can ask us to confirm what personal information we hold, and we will provide a readable summary through our support channel. If any detail on your account is wrong — your registered phone number, linked wallet identifier or contact email — you can request a correction directly. We will update the record once we verify your identity through the account login process. If you want to close your account and ask us to remove your personal data, you can submit that request to support; we will act on it in line with the retention obligations that apply under relevant law. None of these actions require you to navigate complicated forms. Write to us through the contact route shown in the support section below, name the specific action you want, and we will respond. Availability of these rights may depend on the laws of your local jurisdiction and the eligible regions in which the platform operates.
Review Your Records
Ask us to confirm and share a summary of the personal data we hold on your account. Submit your request through the support contact listed on this page.
Correct Account Details
If your registered name, email or wallet identifier is inaccurate, request a correction. We verify your identity through your account login before updating any record.
Request Account Removal
You may ask us to close your account and delete associated personal data. We act on that request subject to retention periods required under applicable law.
Raise a Policy Question
If any part of this policy is unclear, reach out through our support route. We will give you a direct, plain-language answer rather than pointing you to another document.
REACH THE TEAM
Contact Us About This Policy
Email Support
Send your privacy-related question or data request to the support email address shown in your account settings. Include your registered email and describe the specific action you need.
Live Chat
The live chat option visible on the platform connects you to the support team. Use it to ask a quick question about your data or to start a formal request that will be followed up by email.
Account Help Centre
The help section inside your signed-in account lists published support routes for data, wallet and access questions. That is the first place to check for the current contact options.
HOW WE PROTECT IT
Data Handling, Cookies and Account Security
Security around your account data is not treated as an afterthought. Login sessions are protected, and wallet-linked identifiers — whether that is your bKash number or Rocket account — are handled by the payment processor under their own security standards, not stored in plain text on our side. Cookies on the platform are used for session continuity and basic analytics; they do not track you across external sites. You can manage cookie preferences through your browser settings at any time. If you want to know how long a specific category of data is retained, or who within 8ik88 has access to your records, write to support and ask directly.
Data Retention
We keep account data for as long as your account is active and for a subsequent period as required by applicable law. Closed accounts are not kept indefinitely; we follow the retention schedule that applies in supported regions.
Cookie Handling
Cookies used on the platform support your login session and basic usage analytics. No third-party advertising cookies are set on account pages. Browser-level cookie controls apply at all times.
Wallet Data Limits
Payment details entered during a bKash, Rocket or Upay transaction pass through the respective payment processor. We hold a transaction reference, not your full wallet credentials or PIN.
Policy Updates
When this policy changes in a material way, we note the update on this page. Continuing to use your account after a notified change means you have seen the updated terms. Check this page if you have questions.
POLICY FAQ
Privacy Questions We Hear Most
Below are the questions account holders ask us most often about data, access and their rights under this policy.
What personal data does 8ik88 collect when I open an account?
We collect the name, email address, phone number and payment method identifier you submit at registration. Session data — device type, IP address and pages visited — is also logged automatically. We do not collect data beyond what your account and platform operation require.
Does 8ik88 share my data with third parties?
We share data only where necessary. Payment processors handling bKash, Rocket or Upay transactions receive the minimum information needed to complete those transactions. We do not sell your personal data or pass it to advertising networks.
How can I find out what data is held on my account?
Write to us through the support email or live chat shown on this page. Tell us your registered email and ask for a data summary. We will confirm what we hold and provide a readable account of it. Availability depends on your local jurisdiction and eligible region.
Can I correct or update information tied to my account?
Yes. If your registered contact number, email or wallet identifier is wrong, contact support and request a correction. We verify your identity through your account login before making changes to ensure the update is authorised by you.
What happens to my data if I close my account?
We process account closure requests through support. Once closed, we remove personal data that is no longer needed, subject to any retention period required under applicable law. We will confirm what is retained and why when we action your request.
Does this policy apply differently depending on where I am in Bangladesh?
Access to the platform and the data practices that follow depend on your local law and the eligible regions in which 8ik88 operates. If you are unsure whether the platform is available in your area, check with local regulations or contact our support team directly.